down2sea, I think I would call D&M once more to see if you can get satisfaction. If they still won't cooperate call the credit card company and put the charge into dispute. That will usually stimulate some reaction. I ordered some items from a vender a year ago. I only got 1/2 the order. After 23 phone calls and 10 emails without a response I put the charge into dispute. Within 2 days my card had been credited back the unshipped merchandise. I never did hear from them, no explanation or apology. If we as a community put up with poor service, and crappy merchandise nothing will change. Just my point of view. Jimmie.
