Originally posted by 3 Girls' Dad:
.....at the end of the day, that part was made by someone who maybe couldn't care less about quality. They just have to make 10 widgets each day. It's a sad truth. America is not perfect, but one thing I'll say is that if you let a company know that something's not right, they'll work HARD to try to make it right for you.
Having worked in manufacturing as a shop floor worker making parts nearly all my life I believe you paint with too large a brush. A worker will provide the quality demanded by the company they work for. Granted there are a few who don't care but from personal experience they are one in a hundred. Nearly everyone I worked with took pride in their work, often being turned down for wanting to make a better part than the company's bean counters demand. My experience from the inside is that many manufacturers use the "quality" buzz word but fall far short when quality costs money. I can't count how many times I've seen quality take second place to schedule and profit. A lifetime of personal experience, from an insider's perspective, forces me to place the lion's share of blame for poor quality on the manufacturer.
