just chatted again with someone at eBay. at first it was sounding like he *could* change his mind. Then when I mentioned it was because he thinks it sold to cheap; the eBay person said he could not help me, I had to follow a link he provided (the one I filled out Friday) So, now I just wait for an answer, he did say it could take 72 hours, and it has..., so I guess eventually I will get an answer from eBay. Till then, I was asked not to go back to the live chat with this problem. I did not think I was abusing the service (2 times same day), I just wanted a timely answer, or at least one when they promised.
I just thought the sooner this is sorted out the better... nothing to do but wait now