I ordered a new front stainless bumper among other parts. The first 2 boxes arrived. Then I see from my back yard the UPS truck. I walk up to the porch and there is a tall box that is empty. I notice it is busted open on the end. Within 5 minutes I call UPS and report the empty box. Not only that but the box says Chrome bumper all over it. I spent a week and a half doing the run around with UPS. They called twice and both times left a meesage asking if I was going to keep the damaged merchandise or what. I called back to the damage department 4-5 times each time I got an answering machine. We are busy right now. Anyhow, I hate places that screen all their calls. I never get them an so I call the main number again. They are suposed to get back to me. I finally give up and call Chevy Duty (Classic Parts) I tell them what was delivered and my concern that once I wrangle with UPS that they part they find might be chrome and not stainless. They take my information down and within 3 days they ship me another new stainless bumper. I suppose they have to wrangle with UPS, but I was very pleasanly surprised at that kind of customer service.
