Larry Bear,
It always feels good to vent, especially when you know you have a sympathetic audience. I know CD means well, but it appears they don't have tight leadership and certainly no customer service training.
My wife worked for Pacific Telephone in California. That company spent buzillions on service rep training. It isn't easy to placate an irate customer, or have him call angry and hang up happy and satisfied.
Think of Chevy Duty as a TV Dinner, sort of rough around the customer service edges, it will satisfy your Bolt appetite, maybe a little heartburn, but your full!
Stuart
