....whew. I have dealt with JC for 15 years. I've had some issue's along the way but somehow we always got it worked out. I've been all over their store during the Stovebolt reunion and have felt "at home" with all of them.
I'm thin on patience but I know they are not intentionallly trying to hoodly wink us. I am like everyone else. When I want something I want it right then, I want it cheap, and I expect it shipped that day. Well, guess what. It just don't happen that way. If you have had a bad deal with Jim or any of the others I'm sure they would appreciate the opportunity to do better.
Oh, I have learned one thing. I have MY numbers handy and wait until they give me the numbers back to see if we are both on the same page..... AND I ALWAYS ask what my total is. That alone seems to help a lot. Generally when they give me the part number I ask "and how much is it" and compare to my notes. I have enough on my plate without having to call call call to straighten out something I should have done up front.
I guess after 15 years I should be able to get it right...right
