I have to agree with Big Chev. If you have any option, go to the eldest lady in the office and bypass the 18 YO blondhaired gum-chewers. They don't know how to work the system, and furthermore, don't particularly care. There are ways to title, just be patient and work with them. If you can't get resolution at the county level, get on the horn to Austin.

"Age is only relative- - -It's just that some of us have more relatives than others"