Jim Carter Website:
Important:
NO returns without your invoice!
NO return of special order items!
NO cash returns after 30 days!
Satisfaction Guarantee:
100% Satisfaction Guarantee
Our 100% Satisfaction Guarantee is our commitment to rendering outstanding service to you, Our customer. It is hands-down the best guarantee out there. We keep it pretty simple:
We’ll get your orders right. If your order isn’t 100% accurate, then we will refund your freight, issue a call tag for the incorrect merchandise, and cover the shipping costs to re-send you the correct product.
We’ll ship your orders when promised. Almost all orders are shipped within 24 hours (next business day). And, if a rush air freight order is in by 1:00 PM EST on a business day, it will ship the same day. *Guaranteed.
We’ll respond promptly to your requests or comments and always try to resolve them to your satisfaction. We’ll even follow-up to make sure we’ve met your service expectations.
