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| | | | Joined: Aug 2006 Posts: 112 Wrench Fetcher | | Wrench Fetcher Joined: Aug 2006 Posts: 112 | I ordered a firewall insulation pad from Heavy Chevy on 11/25. I have sent several emails, a fax, and over 10 phone calls to see when I could expect to receive my part. I got hold of someone there once, who said it was on its way, that was a week ago. It is only 150 miles or so to their location. I would have been happy with an email that explained anything, but have not received any correspondence at all except the empty promise. I posted here a while back that asked whether or not they were reputable, I received some advice to be patient, which I did for 2 more weeks. I will never do business with them again. Save yourself the trouble, get your parts from somewhere else.
64 & 66 GMC long fleetside 4x4
Cartwright, OK
| | | | | Joined: Jul 2005 Posts: 640 Shop Shark | | Shop Shark Joined: Jul 2005 Posts: 640 | | | | | | Joined: Sep 2001 Posts: 466 Shop Shark | | Shop Shark Joined: Sep 2001 Posts: 466 | Fv8, bummer...
When did you order? Maybe 10/25?
I don't think some of these companys can keep up with demand, BUT, they just need to let the customer know and give us a real timeline.
Good Luck, Buddy | | | | | Joined: Oct 2005 Posts: 688 Shop Shark | | Shop Shark Joined: Oct 2005 Posts: 688 | Originally posted by Tom R:
Thanks for the heads-up. ditto | | | | | Joined: Aug 2004 Posts: 141 Wrench Fetcher | | Wrench Fetcher Joined: Aug 2004 Posts: 141 | I called Heavy Chevy and got only a recorded message. I'm not even sure they're there any more. | | | | | Joined: Aug 2001 Posts: 1,300 'Bolter | | 'Bolter Joined: Aug 2001 Posts: 1,300 | I got an e-mail about a holiday special from them Nov. 17th. I have not bought from them before but it sounds like they are still in business. | | | | | Joined: Feb 2002 Posts: 20 Member | | Member Joined: Feb 2002 Posts: 20 | Had a negative experience with them a few years ago that wasn't resolved fairly- won't be a problem again.......
longtrail
It is only possible to live happily ever after one day at a time.
| | | | | Joined: Aug 2006 Posts: 112 Wrench Fetcher | | Wrench Fetcher Joined: Aug 2006 Posts: 112 | I think I am just going to order another part from classic parts, man....they ship fast, and if it is "backordered" they don't charge you. I am going to call my bank and have them challenge the charge to get my money back on the part they didn't send (50-60 bucks). To bad for them. Hope this saves some of you guys from that sort of thing.
64 & 66 GMC long fleetside 4x4
Cartwright, OK
| | | | | Joined: Feb 2006 Posts: 428 'Bolter | | 'Bolter Joined: Feb 2006 Posts: 428 | Some time ago I posted a warning very similar to Fireballv8. I have ordered twice from Heavy Chevy. There won't be a third time. The first time I ordered a u-joint and seals for a 52. I got charged for both, and only recieved the u-joint. I had to put the cost of the seals into contest. I did eventually did recieve a refund. On the second order I placed after a couple of weeks I emailed, and phoned something like 15 different times telling him to cancel my order. A few days later here comes my order. It wasn't worth the time and cost to return it Arkansas. I would suggest that anyone think long and hard about ordering from them. Jimmie. | | | | | Joined: Sep 2005 Posts: 1,028 'Bolter | | 'Bolter Joined: Sep 2005 Posts: 1,028 | I had a bad experience with them as well. All I got was empty promises. I don't do business with them anymore. | | |
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