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#189631 09/17/2005 1:39 AM
Joined: Mar 2005
Posts: 49
4
Apprentice
Apprentice
4 Offline
Joined: Mar 2005
Posts: 49
Just got my TCI front supension for my 49 i/2 ton in today and the direction are terrible. The directions are folded up to about 2 inch square and half of it not legible. There is no directions on how to install the power rack. It's blows my mind that I spent $1700 and get 20 cents worth of directions. I went to there site and the direction part is being repaired. They have a place you can go and find a article on someone installing it on the 48 chey pickup and it won't allow me to open it up. They said it was in a 2002 issue of Truck build. Does anyone know where to get better directions and maybe with some pictures. I am a novice at this
Thank you

#189632 09/17/2005 12:50 PM
Joined: Feb 2002
Posts: 2,893
W
Socket Breaker
Socket Breaker
W Offline
Joined: Feb 2002
Posts: 2,893
Who is TCI anyway?

-W

#189633 09/17/2005 1:01 PM
Joined: Dec 2003
Posts: 1,554
D
Shop Shark
Shop Shark
D Offline
Joined: Dec 2003
Posts: 1,554
Call TCI at their 800 number,or Email them.they will fax you a copy of the instructions.I had a problem installing the frontend on my 55,and contacted them.They responded right away.A friend ordered new rear suspension.Part of the instructions were missing he called them and they faxed them to him right away.Woogeroo TCI is a company called Total Cost Involved.I have had good luck dealing with them.If you look in any truck or hot rod mag.you will see their ads.

#189634 09/17/2005 2:38 PM
Joined: Jan 2005
Posts: 1,682
F
Extreme Gabster
Extreme Gabster
F Offline
Joined: Jan 2005
Posts: 1,682
I've heard many complaints from folks paying premium jack for repro or aftermarket parts, only to get crap directions (or none at all)

I'd follow these guys advice and call this TCI outfit directly and ask 'em whats up with the crap directions.


an idea is only stupid if you think about it rationally.
#189635 09/17/2005 4:59 PM
Joined: Feb 2002
Posts: 2,893
W
Socket Breaker
Socket Breaker
W Offline
Joined: Feb 2002
Posts: 2,893
http://www.totalcostinvolved.com

ah, these folks.

49dream - If I'd spent $1700 bucks and got the crap directions - I'd be on the phone with them folks.

Try being nice at first. grin

-W

#189636 09/18/2005 1:08 AM
Joined: Mar 2005
Posts: 49
4
Apprentice
Apprentice
4 Offline
Joined: Mar 2005
Posts: 49
I did E-mail them before I posted this. I was't nice about it. When they spend thousands of dollars on there nice catalog and only a certain percent of the people buys anything it #$!^& me off that when I spend 1700 bucks I get two very bad copies of directions that are not even legible. I seen Fatmans directions and they had pictures and very detailed instructions. By the way in their direction they said make sure the rake in back as well in front are the same. What is the rake??

#189637 09/18/2005 1:49 AM
Joined: Dec 2002
Posts: 3,440
Moderator - The Electrical Bay
Moderator - The Electrical Bay
Joined: Dec 2002
Posts: 3,440
I installed a Heidt's IFS in my 39... great instructions.. and even tho i've got a slighty bent frame, the truck drives and tracks nice and straight.


Another quality post.
Real Trucks Rattle
HELP! The Paranoids are after me!
#189638 09/20/2005 1:57 PM
Joined: Feb 2002
Posts: 2,893
W
Socket Breaker
Socket Breaker
W Offline
Joined: Feb 2002
Posts: 2,893
49dream - any luck ?

-W

#189639 09/21/2005 1:10 AM
Joined: Jan 2001
Posts: 613
Z
Member
Member
Z Offline
Joined: Jan 2001
Posts: 613
i bought an under the bed tank from "the truck shop" marked 60-66 for my 64.the only instructions was a piece of paper that said that i had to trim 1/4" off something.no pictures.no directions on where to hook the straps.

#189640 09/21/2005 1:25 AM
Joined: Jul 2002
Posts: 102
R
Shop Shark
Shop Shark
R Offline
Joined: Jul 2002
Posts: 102
I bought a Bitchin front floor pan for my 48. The instruction were a bad photo copy that I could not read. At that time they had no website, so I faxed a request to them asking for an electronic copy. They faxed back a worst copy of the instructions. No phone call, no email, as I requested. So I said to hell with it and went forward without them. I'm suprised that a company like Bitchin produces such a nice quality produce and for $250 sends sure terrible and low quality instructions. Good product, not so good on the customer service and tech support


Ron Thompson
51 Chevy 1/2 ton
36 F@rd coupe
65 Riviera


Moderated by  Gdads51 

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