my craftsman torque wrench literally fell apart the very first time i used it... sears wanted $40.00 just to send it off since it was "over 30 days old"... i only gave about $70 bucks for it in the first place when i bought it... i told sears to forget it!!!... i was livid to say the least...
i searched the web and found Angle Repair in Harper, WVA... i sent them my wrench and had it back in less than a week... repaired; calibrated; and checked out thoroughly... done deal for $25.00 return shipping included... the nicest folks i have ever dealt with and the boss's wife answers the phone!!!
their website is:
www.anglerepair.com i will be stone cold dead and in my grave before i ever buy anything from sears again...for any price... for any reason...
that wrench was brand new and had NEVER been used but it had laid in my tool box for awhile until i needed it... it was on the third of six flywheel bolts when it expired... i had no real problem with that part but it was the lousy service that ticked me off... sears has LOST me as a customer FOREVER !!!
bill in va