EarnestT....you don't say for sure but did you buy the parts from LMC? Or everything but the tie rod? or did you split the order?
I think we all experience the senario you describe at one time or another. It seems I get a different person every time at some places. As for ME I don't shop at LMC.
Its not just LMC though. I run across it from Mo. to Ca.
Just recently I ordered some parts from Classic. They had everything I wanted except for the little $4 mirror brakket and would have to back order it. I ask the lady would they charge me the additional shipping.....immediately she answered NO. I said are you sure about that? She said YES. Still leery I asked "would you check on it please". Dead silence for about 20 seconds then she came back on and said YES there would be the usual shipping charge. I told her to forget the bracket. Had I not been suspicious I would have took her first answer "no" and ordered the bracket. Then I'd have been ticked and had a bad attitude myself for being charged for additional shipping. What would they have done about it when I called to complain? Nothing, which in essence is calling me a liar when I tell them I was told by their employee there would not be any additonal charges. I've gotten to the point I feel like telling them "this call may be recorded for quality purposes".... and actually do it.
Turns out she had only been working there 6 months.
