A couple months ago, I tried twice to call Jim Carter to order some stuff and I never got through. I was on hold for at least 10 minutes each time and there was no answering machine, so I quit trying.
Earlier this week, I tried to order from them on-line and their catalog page numbers didn't match up with what the index said. We only have slow speed internet here, so I didn't have time to try to locate the correct pages.
I ended up buying from LMC, which has treated me well throughout my truck restoration. I have also bought stuff from Classic parts and Golden State and they were good to go. I've heard that Jim Carter is great and I hope to buy from them in the future, but it hasn't worked out yet. I'm sure they were just having a temporary glitch.
George