On occasion you'll find more than one source but more often than not the demand is low enough that there's only one manufacturer. If it was me I'd make Jim Carter aware of their quality problem and give them the opportunity to correct it. I'm having my trim re-chromed because of the re-pop quality issue.

Save a life, adopt a senior shelter pet.
The three main causes of blindness: Cataracts, Politics, Religion.
Name your dog Naked so you can walk Naked in the park.