Rusted Nuts,
Had I received those responses, I don't believe I would have been as pleasant as you appear to have been.
I would have likely had to had a discussion with the owner/manager type person. At that point, he probably wouldn't have been having a good day either.
I haven't had any experience dealing with American Classic Truck Parts. While I doubt their management would really tolerate that type of behaviour, based upon your experience, it's unlikely that I will.
Perhaps you should have the aforementioned conversation with the manager/owner and advise them of your experience and how you've posted it to 10,000+ potential customer's, on a site they sponsor to boot.
If they're business savy at all, they'll know the next response will make a tremendous difference to their bottom line.
I'd be sure to include the follow-up conversation where the previous poor behaviour was excused as "having a bad day".
