I just had an experience while trying to return a part and I have to tell somebody about it. I bought a clutch fork boot from Chevy Duty and it does not fit my bell housing. I need it to fit an early 50's bellhousing but it is too big. I called Chevy Duty and was connected to the tech line. The guy looked up the part number and said it should fit 47 through 72 bell housings. He also said that no one else had ever said this part did not fit and then he said "Are you sure it is not you?". I'm not sure what that means but it was pretty rude. I went out and measured all of the bell housings that I have and the early 50's have an opening of 1" x 3-1/2" while a newer housing (1967) has an opening of 1-3/4" x 4" which is the same size as the boot that was delivered to me. I called Chevy Duty again and got their return line. A friendly voice asked "How may I help you?". When I said that I wanted to return an item the lady with the friendly voice immediately got a snotty attitude. I gave her my name and zip code and she said "Are you sure that you ordered it from us?". I said "Yes, I ordered it just last week". I explained what the problem was and finally she gave me a return authorization number. I said "thanks for your help." and she hung up on me without saying Bye or anything. Now I don't think that I am over sensitive or anything, but I was surprised at the attitudes that I encountered. I have been a customer for over ten years and have ordered hundreds of dollars worth of parts from Chevy Duty and have always been happy with their products.
Enough of my whining. Has anyone had a problem with returning things or did I just catch them on a bad day?
Also, has anyone had a problem with getting a clutch fork boot being the wrong size?
