Basically what the help tech guys said, was that because the scratches only showed up on areas where the factory finish was directly under the primer, that the scratches must be in the factory paint job somehow. They seemed to think that even if we just sprayed another coat of clear on the car's original surface (for whatever reason) that the scratches would have shown up. They were adament that there was nothing wrong with their product, that "somehow" the primer, base, and clear sprayed ontop, somehow softened into the factory paint. Yesterday we painted the hood also, it was fine for the first 8 hours or so, looked like glass so we thought we fixed whatever the problem was, then this morning we awoke to the same dilema of scratches showing up. I am getting very frustrated with the runaround everyone seems to be giving me, and the more I think about it, the harder it is to believe that the factory paint is the problem.
