I have given the vender 10 business days after I talk personally to , and emailed pictures to Angie for a reply to my concerns, pro or con about a fitting problem with a headliner I purchased from them. I have not heard back in what I would say is a reasonable time, She has not even acknowledged my email
I cannot confirm that all venders buy from the same source so I am not going to blanket all headliners sold as deficient , but the one I bought from a vender prominently featured on this site did not fit as promised . If I need to elaborate further I can, and the vendor knows I plan posting on several websites. I have bought many other parts from this vendor with mixed results , but never this bad .
The vender and I never discussed refund , and only discussed return when I pointed out why pay 25 bucks to return a 40 part , it still does not solve the NEXT persons problem .
This is a 2 piece headliner advertised for a Panel Truck. Part # 21-48B
The headliner was centered with “V” in the front and the precut hole for the visor in the correct position, it was plenty wide enough as it overlapped the center strip by 2 inches, the problem was in the sides of the front piece . The strange thing is the back piece is extra long which is no problem as it can be trimmed to the correct size and fit well center to back with the light hole lined up correctly.
I feel the front piece is good only for a template and will re-cut and make my own , which I will also have to do with the back piece for uniformity .
I feel this is a Classic example of a company not addressing the concerns of a customer and expecting them to remain quiet.
Pictures
HERE and
HERE 
