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Joined: Aug 2011
Posts: 8
J
New Guy
New Guy
J Offline
Joined: Aug 2011
Posts: 8
I have been having a really bad experience with them. I placed an order in January for two vent window assemblies. I have been told 4 times now that they are coming in the first of next month and I will get a call when they ship. Well 4 months have gone by and I still don't have them. To make matters worse I have already paid them. Does anyone know anybody there who can help me?

Joined: Aug 2008
Posts: 290
S
Shop Shark
Shop Shark
S Offline
Joined: Aug 2008
Posts: 290
Not sure what I can do for you. I have used them for almost all my parts purchasing. They have not failed me once. I received a huge order 2 weeks ago & should get another one monday or tuesday. I have had things on backorder from them but usually get the item with in 30 days. There is a girl there name Lisa that I deal with everytime & she is very good at what she does. I hope your issue gets resolved soon. I order my chrome wing window assemblies( AND OTHER PARTS) from RODPARTS out of ohio & have had good luck with them as well. Both places offer free shipping too...which I like.

Last edited by Slick69; 04/20/2012 6:54 AM.

"IT IS WHAT IT IS"
1953 Chevrolet 1/2-ton 3100 4x4
In the Gallery
In the DITY Gallery
More images in Flickr
1948 GMC 1-Ton (now sold to someone in Hawaii!)
In the Gallery
More photo in Flickr
1953 Chevy 1-Ton
Joined: Jun 2006
Posts: 693
T
'Bolter
'Bolter
T Offline
Joined: Jun 2006
Posts: 693
how did you pay them? if you used a credit card, just have your CC company reverse the charge for the purchase. I've had to do this a few times - unreceived merchandise is an automatic reversal, no questions asked.

Joined: Aug 2011
Posts: 835
K
Shop Shark
Shop Shark
K Offline
Joined: Aug 2011
Posts: 835
John,

Tell them if you don't receive the items you have paid for by a certain date, you would like a refund. Any reputable outfit will refund your money.

Kurt

Joined: Aug 2008
Posts: 290
S
Shop Shark
Shop Shark
S Offline
Joined: Aug 2008
Posts: 290
Morning John, Just checking in to see if you had gotten your issue taken care of?


"IT IS WHAT IT IS"
1953 Chevrolet 1/2-ton 3100 4x4
In the Gallery
In the DITY Gallery
More images in Flickr
1948 GMC 1-Ton (now sold to someone in Hawaii!)
In the Gallery
More photo in Flickr
1953 Chevy 1-Ton

Moderated by  Gdads51 

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