He assured me we followed manual, with the exception of the scale.
A good/correct adjustment was not carried out.
I do agree. We removed box and disasembled. Ordered rebuild kit from Jim Carter. After seeing the guts, I now understand the
importance of the pittman arm removal. The worm gear parts do not appear to be too worn out, so we may be sucessful. Also have a scale to do a proper adjustment. Much better understanding of how it adjusts now.