sorta why i paid so much attention to jim carter. i think a few more could learn from the guy. yaknow, i'm a bit surprized at where you work. in my experiance, they normally hire "the kid" i referred to. the one in the town i used to live in went through managers like crazy. one of the managers they HAD understood the business i was in at the time, and instructed his employees to "give that guy whatever catalog he wants and order what he asks for without question". this was after an incident when a 23 year old tried to explain to me what i was doing when i was FABRICATING and custom building an air conditioning system for a lambo countach. needless to say, i was very impressed with how much the kid didn't know.
things have evolved alot in my lifetime. the younger generation, in many cases, want to learn and do for themselves, but the older generation has, or is, dying off, and there's nobody to teach them. add to this, most all auto parts outlets are corporate with corporate types who have business training, but have never gotten some grease under their fingernails in thier lifetimes. they simply don't understand the car culture, and i think look down their noses at their customers. the few independants left, see us as a treasure and usually treat us that way, but like us, soon won't be around. look for my next little feature on this topic as i visit one of the few independant shops left around here.
Last edited by koolkar; 02/23/2013 6:03 AM.
