My conversation with Jim Carter.
I talked to John and Peg before starting this topic for one reason. I have a tendency to not be very politically correct and have no trouble expressing myself, especially when i'm riled up. At the same time, I try very hard to be fair and honest,(sometimes brutally honest), so add my tendency to shoot my mouth off, and I thought I should check with the owners of this cybergarage before saying much. After all, it's THEIR place, not mine.
I contacted everyone I spoke of in the "parts" post, and told them what i was up to strictly in the interest of fairness and honesty.
One person replied. ONE. that was Jim Carter himself, who took time from his busy day to talk to the likes of me.
This is my impression of our conversation. Jim takes his business seriously and personally. The guy is as easy to talk to as any guy who hangs out in a garage and is perfectly content to do so. He expressed his support for my project and told me he if i ever needed help or got stumped on anything, to give him a call. I think this guy KNOWS old trucks, and hasn't forgotten the values of personal service an commitment to the customer. In short, he's one of us.
So,let's see.
1. has parts
2. has knowledge (doesn't need a computer to tell him what to do)
3. honest
4. personal involvement.
5. commitment to make it right.
I hung up the phone and sort of wondered what year it was. This is the part store of my younger years where, when i was learning about cars, people were patient, honest, and provided excellant service. In those days, it was more than just a job to the guys who worked there, and the owner was never far away. Needless to say, i was impressed by Jim, and now, his store is my first choice. i'll probably buy my grill there when the time is right.(which means after I save up enough money and the wife agrees).
OH YEAH! YOU HAVE GOT TO GET ONE OF HIS CATALOGS! Instead of a flashy catalog, Carter's have used more plain paper and added old advertising, and tech info. I have that catalog in one of my most coveted places where i do most of my research. (you figure out where that is).
Last edited by koolkar; 02/19/2013 10:49 AM.
