took some advice and went to IR website and left review and asked for a call back. got email asking what product and where i bought it. sent them that info right away with the parts invoice from the distributor and asked if they could help me get the parts sooner. have not heard back from them yet. did send another email asking if they recieved my first email and i got an answer back from them saying "stay tuned" talk about more run around. its been a week and i am still staying tuned. so yes i am still not happy with ingersoll rand.
