It's refreshing to read this thread regarding peoples positive experiences when dealing with a vendor.
Sadly it's usually the opposite,all too often you read of bad problems,poor aftersales support etc.
I for one have had nothing but great service from most if not all the American based parts suppliers i've dealt with.
(Lucky? I don't know...)
Something i'm particularly glad of considering the logistics involved.
In fact so much better than some of the UK based companys i've bought from.
Even when there was quite a considerable problem regarding a completely wrong part (a dual circuit master cylinder) the vendor,
(Master Power Brakes) then sent the correct unit, by UPS, at considerable expense due to the size and weight of it to my front door even though they do not normally ship directly to the UK.
They even offered to pay for any import taxes incurred.
I'm impressed to say the least,and I got to keep the wrong part to use/sell or whatever I wanted to do with it....
I always take the time to e/mail any companies I deal with to thank them for their service if I feel they warrant it.
In all cases I've received a polite reply thanking me for the positive feedback.
Praise where praise is due.....
Last edited by jockbolter50; 11/20/2011 10:16 AM.
