nothing to do with Bad Business monster, a lot to do with foolish consumer, you expect that business to be out of pocket the return freight cuz a customer doesn't like the quote? what's "reasonable" for a specialized, heavily regulated service?
yes Jon, very foolish to ship off the parts without checking a number of other places and without finding out what REchroming costs generally - always more spendy than replacing the pieces with good used or even new repros, which are available for all those pieces .... I'd let'em keep the parts and get the repros, lesson learned
Bill
