Chevy Duty sucks...... they always say that "you" are the only one experiencing problems and to deal with it. Alan, it's definitely the latches- I looked at it for a half hour (out of the truck) and finally figured the problem out. I guess I'll give Chevy Duty a piece of my mind, and if I have to, get my credit card people involved.... Any Chevy Duty PR guys around here? Here's your chance to try to make someone satisfied with your shoddy products.