I have always had a good performance and results from Summitt I have purchchased thousands of $$$ worth of parts over the yrs ..with no probs . I AM NOT BASHIN EM FOR THAT..they just state in there catalogs an there site that CUSTOMER SERVICE is there #1 point of focus an the 1 time i needed it they failed ...they never replied to my ?'s as you are directed to do over the net ...I dont like to be a pain in any ones arse or be a nagger ...but after 3 days an no reply to 2 ?'s i sent em i decided to try a human being ...wich took forever ...an he was real prompt soon as i told him my name he knew who i was an what i was callin abought so that tells me there they had my ?'s in there data base but didnt want to deal with it ..AM I WRONG for thinkin that ?.......
an then to find out I have to pay for a part that I already payed for kinda pisses me off ...Im sorry if I offended anyone ...but i would think they would be a bit better on a mistake on there part .
It was not like i was tryin to screw em or get a free part ...I payed for the part it was not there an when i asked they avoided me an when i finally got through I get charged for the part I already payed for ...WOULDNT YOU BE JUST A BIT OFF BYE THAT ?
