I have all franchise flaps now, locals all sold out. I still find great, hard working people behind the counter, just not all of them. Some really don't belong behind the counter. The guys at Napa let me look stuff up in the catalogs, I like that 'cuz I think I am more desperate to find the parts than they are. I think FLAPS can carry a beligerant and negative defintion too, depends on your particular experience. In that case, only Parts Store is correct. the others, well nothing to say in front of mom's and daughters...
