Amazing replies!
Every patch panel I've seen from any supplier needs work to fit but just because none of them fit right doesn't mean we should ignore and accept without voicing the issues with the supplier. Thanks to Alvin for trying to help me as well as others who don't even want to be helped.
Adam is trying to deceive Alvin by not coming clean. You guys are telling Alvin the facts that none of the panels fit right and that he will have to do some work on them. They will never be corrected to fit right if everyone just grins and bears it. How can it be possible for Adam to not know this? Why doesn't Adam just tell the truth? Neither Jim Carter or Patrick will avoid honesty like that. Additionally I would like to point out that it is unprofessional for Adam to ignore Alvin's specific summary statements / questions. Alvin asked for a return authorization number and did not receive one. On the other hand I have to commend him for at least saying "Hi Alvin" and using complete sentences. I have never been treated that good by them.
Now, if you guys defending chevy-duty were treated like Alvin was, would you really be satisfied and defending their errors here?
