They were not any help to me. I have a VIN plate that needs repainting. I asked them if they could repaint it, or press the same VIN numbers on a repo plate (that I would provide or they could provide), or would they make me a new plate. They were not interested but advised me to get the numbers pressed or engraved locally (of course I had told them at the beginning that I had tried unsuccessfully to get it done locally).