I've ordered 99.9% of all of my repro itmes that I have needed straight from Chevy Duty and no one else. For about a year now they have been excellant, however, in the past few months things have drastically gone down hill.

In recent, I have been recieving more and more wrong parts, been given a hassle when trying to return them, been given the run around when I had asked why no one notified me about a problem getting my items shipped, and then why they ran a credit card number that i had specifically told them had been lost and had been replaced and they still decided to run that old number anyway. Then evan though I gave them my correct, "new" card number, the girl taking my number transposed the last four digits and when they tried to run the card it came back that they could not process the order.

To top that off, no one ever even took the time to simply call me and tell me what was going on,...both times!!

However, the ultimate had to be talking with the supposed "manager" there at Chevy duty and being repeatedly talked over, cut off and told that I ordered the wrong part (63-69) when I own a 1950 truck and only have a 47-54 catalouge and have only ever visited the 47-54 cataluge section of their online store!! Of course therehad been another time recently that another item of the wrong years had been sent, I guess that was my fault also somehow! Somehow I would know the part number for a completely different truck I don't even own!!

Right....

Of course after trying to ask why no one bothered to call or notify my somehow as to the trouble running my card number, and why I had to come up with a solution (not the manager) to get things done and sent out that pleased both myself (the customer) and her the manager, and why she insisted that "I" gave them the number of my card and gave them the "wrong" digits when just a inute before I talked to another girl there before being transferred to their manager and she had informed me of the problem with the digits that I at that time corrected them on,.....the rude and ignorant manager decided to hang up on me after she confirmed my shipping address! this will be the last time I ever do ANY business with them ever again!

I suppose that since I've orderd just about everything I need from them they now don't have to give me any sort of customer service!!