When you get a letter, like I did from my rental's garbage company, saying: You have 30 days from the above date to pay this bill or we will send it to lien. And the letter is dated the 7th, then until what date do you have to pay?
Well, I paid it and they cashed the check on the 6th. Then I get my bill and it says we sent it to lien anyway and applied the money to your future bill.
Wait a minute.
30 Minutes on hold later: "But ma'am, if your letter is dated the 7th and it gives me 30 days to pay then how come you sent it to lien on the 1st?
"Because we always send them on the first"
"But, but, that is less than 30 days. Then why do tell people they have 30 days and only give them 23?
"Well, you didn't pay the $30 lien fee"
"But, there shouldn't be a lien fee because you shouldn't have sent it to lien. The letter never mentioned any additional fees"
"Well sir, I will have to go talk to my superiors and see if we can credit the lien fee and withdraw the lien. I am not sure that will work but I will try. I will call you back".
