Sorry to hear that. I've done a few of these and if you look up in the tech tips section above, you'll see instructions I wrote (along with input from a nice gent named Tinnerjohn) a while back. This was mainly to help with installing the lock strip that is the "chrome" type but should be helpful for any of it. It is easy to mess up the chrome lock strip using any sort of installation tool. The main thing is to make a ball end tool and go slowly but when you get the hang of it, you might find it sort of fun. After I did this I learned one way to make it go easier was to get some wire pulling lubricant (like the Ideal brand). I'm told that stuff almost makes the lock strip a push-in-with-fingers only affair but I haven't tried it.