Chapter 27(b) of my ongoing saga……
After waiting five - that’s 5 whole weeks - for the back ordered installation kit as a replacement for the incorrect product sent to me by JEGS , I received a shipping update yesterday. New date - July 22. Yes, July 22 , approximately 3 months from now. The date had been May 2. Bit of a setback. Unacceptable.
Canceled my early morning plans and camped on the JEGS phone queue at 07:55 , got in line early- before the 08:00 start time. I was already #24 in line. 45 minutes later I got a very helpful agent; after hearing my story she transferred me to a very helpful tech. After considerable discussion it was decided that I should send the entire steering wheel back and start over with a new order.
Square one.
The upshot of a phone call spanning 1 hour and 17 minutes: I am now awaiting a new , slightly different wheel & installation kit, one they say is in stock.
I placed my order in early February, thinking I had plenty of time to accomplish the steering wheel upgrade prior to spring HotRod season.
What was I thinking?
Last edited by Waveski; 05/04/2024 4:41 PM.
