Wow. Sounds like you might need a break. Give them a break? Why? They are still permitted to sell parts just like the part stores are. Poor customer service is the problem. By the way, i finally got a response today. I cant use free shipping on sale items was the reason. Well why did i get the free shipping code to finish the sale for what was in my cart? They already knew that 1 of the 2 things in there was on sale.