Thanks, Brad. At least I know it's not just me and my rosy personality. (Actually, I always try to be business-like and factual, and sincerely hope that the company will do the same.) The guy (whose name was Brad
). I talked to about the setting tape not only told me I was wrong, even though I gave him the Chevy Manual page, [Cab And Body page 1-11, sect. (1951 models), #8. "Using new glass channel filler, cut the tape to be installed two inches longer than the lower edge of the door glass." and even read it to him. He was trying hard to over ride me by trying to shout me down. Even in my genteel mode, I'm still a seasoned construction tradesmen (Ironworker) underneath, so I let him know that I could shout louder, if necessary. He said he'd never heard that before. I told him if they're going to sell the manual's and factory books, they should know them if they're going to sell parts that men order out of them. He finally told me that when I reordered, they'd give me a roll for free, and I was happy to see that they cut this one (he told me they cut the stuff on location) to the required 4" longer (2" per door). But the guy was really an [censored], no matter what I said, which is pretty unprofessional, especially when there are other places to get this stuff. I've liked most of the parts I've gotten, and the dealings with this company I've had. But when someone sitting in a cubicle starts telling someone who's bustin' knuckles and has the proof right in front of them that that person is wrong and, also, wants them to believe that "We've never had any complaints before!" (corporate BS trick I learned way back in college), they're walking the thin line of not only losing that customer, but ruining the company's image of being 'knowledgeable'. Anyway, I figure I'll wait till this evening to see if I get any more replies of sub-quality windshield parts before I send them back. If they really DO have tons of satisfied customers with these parts, it shouldn't take long for them to start saying so on this post.
