The Stovebolt Site Forums The Shop Area The HiPo Shop cpp firewall pedal assembly help

Has anyone purchased the firewall mounted pedal assembly from classic performance products. I did. I ordered it from Classic Parts of America and just finally received it as it had to be drop shipped from the manufacture. I get it and as soon as I take it out I know something don't seem right and when I went out to my truck I see how it fits I realized that I had been sent the wrong one. The pedal assembly is suppose to replace the dash/column support and use the bolts for the upper column mount. It doesn't even come close to touching the dash.

For anyone that has ordered and received this item please tell me it isn't suppose to be like this. In the directions it clearly shows that it uses the column mount bolts.

Right now I'm being bounced back and forth from classic and cpp finding out what to do. All that was in the box was the pedal assembly, not even the directions were in the box(good thing they have it on their website). To top it off they don't stamp the item number on the pedal assembly, looks like it went from the welding table to the box. No packing slip either. I had to send pictures to cpp to show them that its not the right one, even sent a picture showing me measuring the length from where it bolts to the firewall to where its suppose to bolt to the upper column mount bolts. Im waiting for a response from cpp on the pictures I sent.

Keep us informed on this. It's always good to be aware of potential problems with parts from vendors. If you don't get relief at Classic parts you might also post this information on Classic's forum http://talk.classicparts.com/forumdisplay.php?f=7

Chris,
I hope you get the problem solved.
I had a similar problem with MP brakes, it transpired it was the wrong one.
To their credit,they had a replacement sent UPS within 7 days, and I got to keep the 'wrong' one!(It was for a F*rd)
I sold it on 'Fleabay' and re-couped some of my cash!
Hopefully your supplier will 'come good' and rectify the problem soon.

Good luck
Jock

OK finally got through to someone that understood what I was saying. The guy I was talking to on the phone from CPP had me send him some photos of what I received. He then forwarded them to their truck specialist who took no time calling me back. He said as soon as he seen the pictures he knew I had received the wrong part. They are sending me prepaid label, I just have to drop it off at ups and they will send me the correct one no extra charge.

No hard feelings for Classic Parts or CPP and Im glad as I have lots of items I want to order from both. Next time Im going to order directly from CPP to filter out any confusion.


And thanks for listing the forum. I actually found out about that forum about a month or so ago. In fact you will see this exact same topic over there.

thanks for the picutres. the one I got is about 1/2 the length of that. Its all good now though they are sending me a shipping label so I can send it back for the correct one.

One thing I should of suggested to them is that they engrave or something the model number on the part. The one I got looked like it came directly off of the welding table and into the box. Both Classic Parts and CPP were asking me for a model number on the unit I received and I had to keep telling them there was none.

Thanks again for the photos, now I will know exactly how the next one should look.