Sent wrong part and were [censored]es about making it right. Insinuated I didn't know what I was talking about, then wanted picture of wrong part, then a picture of the box it was shipped in and which it HAD to be returned in. Had already faxed an order# and shipping info. Topped it all off by threatening to charge my card for the correct part if the incorrect one wasn't returned within five days after they had tied space up in my shop for two weeks. Does this qualify as Bad?