Hmmm. I can understand American Wheel Specialist (Juan Murillo) not being able to work with you directly since you live in a Schwab service area, but I'd think they'd have called you back to tell you that. Since they are a wholesaler they can only work directly with you if you live outside Schwab's coverage area. I also wonder if you got a lazy Schwab sales guy. My son and his family life in Portland and I've spent time leaning on the counter talking with a guy at the local Schwab about AWS. That dealer was perfectly aware of what AWS could do. Stu
