I just now tried 1-800-647-6050 and went through a convoluted sequence of semi-circular touch-tone menus - but, I finally got through to a person in the PPG color library.
Try this:
1-800-647-6050
1 for English
1 for color library
2 for color library
1 for English
1 for color library
2 for color library
0 to indicate that anything I learned should be kept secret (or something like that)
Then, a human being in the Color Library answered (he said he would talk with his supervisor regarding the odd touch-tone menu run-around).