Also, they checked their records going back 3 years, or so, and have found that out of over 90 sold that there was only one returned radiator; that one returned due to damage.
Perhaps "my" radiator was a one-off production defect; the sales/return/complaint ratio would seem to indicate that. I suspect that there will be heightened scrutiny of the quality control process from their supplier also.
Needless to say, this vendor continues to be one of my favorites and I will, of course, continue doing business with them. They truly are great folks and provide tremendous support to this site.
Don
Don, I agree with you regarding the vendor. Great folks. Very helpful. My radiator tech, however, had no idea where the radiator came from when he told me the metal was so thin that he wasn't sure if he could braze to it. (he did) I'm curious to see how it performs when I get the truck on the road.
If this causes them to scrutinize their parts suppliers better, that's a good thing for all of us. Thanks again.
~Bruce
