I'm prety much over the situation now, and I'm not condemning the company in general, but it was a pretty unpleasant experience. When Adv. came to the Nashville area, they made a real attempt to hire parts professionals, not computer operators, and I was very impressed with their performance. I still do a little business there, but my shop account is with a competitor, who gives me similar prices, and even delivers! A good parts man can really make the difference in a professional shop's success, or failure! A jobber I used for my shop in California even put a stock of parts in my shop on consignment, and they would buy a part from their competitior, if necessary, to supply my needs. That kind of support is hard to find now.
Jerry

"It is better to be silent and be thought a fool than to speak and eliminate all doubt!" - Abraham Lincoln
Cringe and wail in fear, Eloi- - - - -we Morlocks are on the hunt!
There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self. - Ernest Hemingway
Love your enemies and drive 'em nuts!