I just got off the phone with the Chevy people, checking to see if our information on our
Restoration Kit tech tip was correct. The lady (Margaret ... what a lovely name -
) was very helpful.
She gave me a breakdown of what is in a kit. She also gave me some addition phone numbers to call for other stuff.
Generally, she said when you request a KIT (not a PACKAGE), the information includes:
lists color codes
vehicle highlights, wheel tire specifications, engine specifications, transmission and suspension, standard equipment list, list of options, trim package, brake information, vehicle features, exterior and interior dimensions, engine options.
There is another number for "New and Vintage Vehicle" for both Canada and United States -- 905-440-7689. She said these people can help you with getting a vehicle across the border.
She also gave me the phone numbers to the GM Heritage Center (586-276-0693 and 586-276-0691). I'll give them a call to see what I can find out. I think what they have in the HC so far is mostly vintage CARS and not trucks. (So, we should call on a regular basis and eventually they may start putting some STOVEBOLTS in there !!)
So ... what I'm looking for for the Tech Tip -- has anyone recently received a Restoration Kit from Chevrolet? Can you give any additional advice or guidance to make it easier for someone else making the call for the first time? Do you need to give your VIN (I forgot to ask that)? Should you just tell them the year and not the model? Does it matter?
I did get the information on the "tracking". Once you call the main number
1 800 222-1020, you need to hit #4 for customer service. Then #4 again for "other questions." Then you'll need to punch in your phone number (when prompted). Not sure why they need that ... but it may help on their end.
Anywho. Any insights will be helpful.
Thanks,
Peg
