ABSOLUTELY!
My local NAPA is about as helpful as an crocodile in a swimmin' hole.
My local Advance Auto and Auto Zone are good for cheap oil, shop towels, and other "off the shelf" stuff, but when it comes to actually helping you find something, they're totally clueless. I have to look the stuff up myself on their respective websites and just walk in with the part numbers.
I'm lucky enough to have a Pronto auto parts store locally. The prices are higher, the in store selection leaves a little to be desired, but the guy dosen't have a problem helping me find what I need.. and if he dosen't have it, he can order it and have it in the store by 7:30AM the next morning.
In my book, paying a couple dollars more is well worth the service.
