I've heard that among Alstate's competitors, the saying was, "If you have Allstate, we're sorry." I've never had occasion to use towing service through my Insurance company, but once, I needed my boat trailer pulled out of the ditch when I cut it too close going into a driveway. I called a number I found on the web and they said, "Well, we can come, but it'll take us 5 hours to get there". I said no thanks, and found an outfit that was local and he was there within an hour to get me out.
