Did not ruffle any of my feathers. You are looking for help. I had some questions, advice and observations. I'm probably not gentle enough for sensitive people. I just want to get enough info as quickly as I can so as to help as quickly as I can. If I have a question, I ask it, and explain why I am asking. There are as many approaches as there are people in this world.
Stay safe and good luck.

Right is right, even if everyone is against it, and wrong is wrong, even if everyone is for it. - William Penn