yep, ALL of the above!
Instructions were incomplete,customer service from the owner himself was a joke,foam came off the mode door,got "yeah,we've had a problem with that" and then he walked away.
has very litte air volume so it BARELY cools it cab, heat!?!?! sorta, goes back to the airflow problem.fit? well it was one of their maxcool top of the line units.crap unit and supposedly they make their own, at least thats what the owner said.
moral of the story?
don't buy "cheap" like i did.
