Let's apply the translator to that email- - - - -"That's too old for us to bother with, and we want to sell you a new unit. Don't expect us to make any effort whatsoever to help you!"
Jerry

"It is better to be silent and be thought a fool than to speak and eliminate all doubt!" - Abraham Lincoln
Cringe and wail in fear, Eloi- - - - -we Morlocks are on the hunt!
There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self. - Ernest Hemingway
Love your enemies and drive 'em nuts!