I established my credit through Sears. I purchased a 19" color TV on credit back in the 70's. It was called a portable but I bet it weighed 70lbs. It lasted nearly 20 yrs.
There are a bunch of Craftsman houses around here, still standing over 60-70 years....
If you ever went to Sears to get tires they'd always try to sell you repairs you didn't need. They faced and lost a lawsuit over it in the 80's.
I still used it as my primary appliance and tool source. My kitchen and laundry room is stocked with Sears products, same for my tool box, most of the tools in it and my air compressor.
Whomever ran Sears over the last 20 years ruined it. Sears had the reputation, locations and mail order business down pat then lost it. Look at amazon now...
They closed the Sears closest to me and theres only one left out in the heavily traffic'd don't like to go to west part of the city now.
So I doubt I'll do much business with them anymore.
I did notice my local ACE hardware store now carries Craftsman tools.
Time waits for nobody.....