I have gotten stuff from Tony and he was always great to deal with. I know he has always been a hands on do most everything himself, sort of guys so I am guessing he is really just super busy or he could even have some health issues. Also keep in mind how wore out one can get dealing with all the tire kickers. If you have ever sold anything you know how everyone always things you have tons of time to deal with all the haggle stuff like these shows on TV. Then you got people that ask questions just to ask more questions.